Frequently Asked Questions
Get answers to many frequently asked questions about WHEELING-NIPPON STEEL, INC., an industry leader in the production of corrosion-resistant, hot-dipped, coated steel.
Q: What products does WHEELING-NIPPON STEEL supply?(Return to Top)
Q: What markets does WHEELING-NIPPON STEEL serve?
A: WHEELING-NIPPON STEEL's products are used in the automotive, appliance, HVAC, building and construction industries.(Return to Top)
Q: Why is ZAM®'s corrosion resistance superior to other coated products?
A: ZAM®'s unique chemical composition of Zn, Al and Mg combines to form a very tight and hard coating layer. This unique coating develops thin film byproducts that are remarkably corrosion resistant, even over cut or perforated edges.(Return to Top)
Q: Why is ZAM® considered to be 'a bridge' between galvanized steel and stainless steel?
A: ZAM® offers superior corrosion resistance to galvanized steel but at a fraction of the cost of stainless steel. Applications that require high levels of corrosion resistance and low cost may prove perfect for ZAM®.(Return to Top)
Q: What is ISO 9001 Certification?
A: ISO 9001 Certification is evidence of a quality management system based on a number of proven principles that include strong customer focus, the motivation and implication of top management, the process approach and continual improvement. As such, WHEELING-NIPPON STEEL consistently provides products that meet customer requirements and enhance customer satisfaction through the effective application of the system.(Return to Top)
Q: Where can I get Safety Data Sheets for your products and after treatment chemicals?(Return to Top)
Q: Who do I contact if I am interested in your products?
A: WHEELING-NIPPON STEEL's Commercial Department will be happy to handle your inquiry. Contact information is available on our website under the "Contact" heading on the menu bar.(Return to Top)
Q: How do I submit a claim?
A: Contact your Trading Firm representative or WHEELING-NIPPON STEEL Sales Team.(Return to Top)
Q: How do I submit a resume?
A: Information about careers at WHEELING-NIPPON STEEL and submitting a resume can be found on our website under the "Contact" heading on the menu bar by selecting the "Careers" option.(Return to Top)
Q: How do I get access to the secure portion of your website?
A: For Customer Login access, please contact your Trading Firm representative or WHEELING-NIPPON STEEL Sales Team.
For Carrier Login access, please contact Cory Barker at firstname.lastname@example.org or (304) 527-4826.(Return to Top)
Q: How can I buy WHEELING-NIPPON STEEL's non-prime material?
A: Please contact Joe Kraina at email@example.com or (304) 527-4834 if you are interested in WHEELING-NIPPON STEEL's non-prime material.(Return to Top)
Q: Who do I contact for delivery and pickup appointments?
A: If you have a Carrier Account on our website, log on to schedule your inbound and outbound loads.
If you do not have a Carrier Account, contact Cory Barker at firstname.lastname@example.org or (304) 527-4826 to have an account created.
If you want to schedule an Inbound load without creating an account, contact Anthony Moffo (AGL) at email@example.com or (304) 527-4832 or David Nixon (CGL) firstname.lastname@example.org at (304) 527-4814.
For pickup appointments, contact Cory Barker at email@example.com or (304) 527-4826. You must have a load number to make a pickup appointment.(Return to Top)
Q: Do any of WHEELING-NIPPON STEEL's products meet the Energy Star Qualification?
A: WHEELING-NIPPON STEEL's Galvalume® and Galvalume® Plus products have been qualified for the Environmental Protection Agency's ENERGY STAR program. Please refer to the program's website at www.energystar.gov for further information.(Return to Top)
Q: What is the recycled content of WHEELING-NIPPON STEEL's products?
A: WHEELING-NIPPON STEEL purchases cold rolled steel which is produced by several domestic manufacturers. These manufacturers have the ability to make steel with either an electric arc furnace or the basic oxygen process. Both of these steel making techniques use a minimum of 25 percent recycled steel content.(Return to Top)
Q: Is there any mercury present in WHEELING-NIPPON STEEL's products?
A: None of the materials used in the manufacturing or packaging of WHEELING-NIPPON STEEL's products contain mercury.(Return to Top)
Q: Are WHEELING-NIPPON STEEL's products made in the USA?
A: All products sold by WHEELING-NIPPON STEEL are coated in Follansbee, West Virginia, U.S.A. and the base metal is purchased by WHEELING-NIPPON STEEL from steel companies within the United States.(Return to Top)